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Gentle
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Be nice and respectful
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No attacks (verbal or physical)
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No threats
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No judging
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Notice the tone of your voice
Interested
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LISTEN to the other person
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Don’t interrupt
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Be patient
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Make good eye contact
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Don’t make faces
Validate
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ACKNOWLEDGE the other person’s feelings about the situation.
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Be nonjudgmental out loud (e.g. “I hear what you’re saying… that sounds rough.”)
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“I understand how you feel about that even though I feel differently.”
(use an)
Easy Manner
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Use a little humor and SMILE
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Use non-threatening body language
Source –
Loma Linda University Behavioral Medicine Center. (1993) Skills Training Manual for Treating
Borderline Personality Disorder. Marsha Linehan.
"GIVE"
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